Skip to main content

Coming Soon — AI call routing, Twilio, n8n, and billing are in testing. Some features use demo data.

Call Routing

Configure inbound call routing rules and ring groups

Sales Ring Group
Active
Number+44 20 7946 0100
TypeRing Group
DestinationSales Team (3 members)
FallbackSales Voicemail
HoursAI
Support IVR
Active
Number+44 20 7946 0101
TypeIVR Menu
DestinationIVR Menu — Press 1 for Tech, 2 for Billing
FallbackAI Receptionist
HoursAI
After Hours
Active
NumberAll Numbers
TypeVoicemail
DestinationGeneral Voicemail Box
Fallback—
Hours
VIP Direct
Active
Number+44 20 7946 0100
TypeForward to User
DestinationJohn Doe (Ext 101)
FallbackJohn Voicemail
Marketing SMS
Inactive
Number+44 20 7946 0103
Typen8n Workflow
DestinationLead Capture Workflow
FallbackSMS Auto-reply
AI

Route Table

Route NameNumberTypeDestinationFallbackRingHoursAIStatus
Sales Ring Group+44 20 7946 0100Ring GroupSales Team (3 members)Sales Voicemail20s●●Active
Support IVR+44 20 7946 0101IVR MenuIVR Menu — Press 1 for Tech, 2 for BillingAI Receptionist30s●●Active
After HoursAll NumbersVoicemailGeneral Voicemail Box—15s●—Active
VIP Direct+44 20 7946 0100Forward to UserJohn Doe (Ext 101)John Voicemail15s——Active
Marketing SMS+44 20 7946 0103n8n WorkflowLead Capture WorkflowSMS Auto-reply——●Inactive

Ring Groups

GroupMembersStrategyMax RingFallbackStatus
Sales Team3ring all20sSales VoicemailActive
Support Team4sequential25sSupport VoicemailActive
Management2ring all15sAI ReceptionistActive

Route Test Panel

Simulate how a call would be routed based on time, date, and caller.

Expected ResultSales Ring Group
FallbackSales Voicemail
AI / n8nAI used · n8n not triggered